Greetings,
I am Protocol Droid M0-T0, Human-Cyborg Relations.
We are sorry to hear of the technical problem you have encountered with Star Wars™: The Old Republic™.
First of all, please allow us to direct your attention to our Customer Service forums where you may be able to find help or advice from players with similar technical issues as yourself.
Our Customer Service forums can be found here:
http://www.swtor.com/community/forumdisplay.php?f=11Please note that you can only search the forums by keyword after logging in.
If characters or NPC's are missing graphics or body parts or if the game world is not rendering correctly, please consult
http://www.swtor.com/community/showthread.php?t=729911 for additional assistance
We can also recommend the following Help Center resources for other technical issues:
If you are having problems patching or launching the game, please visit our Launcher Troubleshooting Guide at
http://www.swtor.com/support/helpcenter/5260 and follow the steps outlined in the guide. The majority of patching and stability issues can be resolved using this resource.
If you’re having problems with graphics in the game, please make sure that Windows, your Direct X installation and your graphics card drivers are all up to date. Restart your system to apply updates if you need to, and then check this article for information which may help to improve your framerate:
http://www.swtor.com/support/helpcenter/4584 If your computer is crashing or freezing when running the game, there may be a problem with the memory or the hard drive in your system. To check these, please follow the instructions laid out here:
http://www.swtor.com/support/helpcenter/5259If you are experiencing any other technical issue, please visit our regularly updated, Top 10 Issues and Solutions thread:
http://www.swtor.com/community/showthread.php?t=498597 Once again, our thanks for bearing with us as we work on further optimizations, and our apologies for any performance issues that may have inconvenienced you.
Please don’t hesitate to contact us again if you have any further questions or concerns.
Galactic Support is our Specialty…
