Since it might be needed again, I compiled all of the various troubleshooting tips into a standalone post for easy reference and forum search. This stuff should really all be in one place rather than scattered around individual posts whenever someone has an issue.

TOPIC: Advanced STO Troubleshooting

Wonderful job guys!!!, I did more admin stuff and trouble shot some Roster issues with members but I did it all on Risa in my swim trunks next to all of you. LOL

Dammit, I missed it all, slept through half and then ended up busy. :c

Really good fun as always Voleron, Im sorry i missed the Trivia I always look forward to that.
My first time running the aMazing race too, well done Julian and Voleron.. I havent had a challenge that pickled my brain in a long time. so much thought and energy put into each event really impressive.

Thanks Kjel and Tom (@TedHembach) for the donations toward us having fun too!

A Great time!

Quote by SaintPlazma

Woot! Did you get tickets or do I have to spend time with my boyfriend?

this sounds strangely funny. LOL.

That was an awesome event! Really great! We enjoyed it very much, thanks to our Master Beach Party Celebrater VOLERON and his little helping hands!!! Look at the picture and see how chilling that luao was. Love and kisses!


[attachment=3618]voleron.jpg[/attachment]

Can i get a PM for my credit balance i probably have none but id like to know either way

http://www.mmobomb.com/giveaway/star-trek-online-agents-yesterday-giveaway/#

Another giveaway with starters, I'll delete some of my post later on, just wanted to make sure anyone interested will notice new links.

http://2p.com/43640566_1/Star-Trek-Online-Agents-of-Yesterday-Temporal-Agent-Starter-Packs-Giveaway-by-2Pcom-Admin.htm

https://mmos.com/giveaway/star-trek-online-agents-yesterday-giveaway

http://trekmovie.com/2016/07/06/celebrate-the-launch-of-star-trek-onlines-agents-of-yesterday-expansion-by-winning-a-free-starter-pack-from-trekmovie/

http://www.mmogames.com/gamearticles/star-trek-online-agents-yesterday-gift-pack-giveaway/

http://mmohuts.com/giveaway/star-trek-online-agents-yesterday-temporal-agent-starter-pack-giveaway/

http://www.trektoday.com/content/2016/07/star-trek-online-agents-of-yesterday-code-giveaway/

50 starters in giveaway, not much time left for signing up for this one. Enjoy.

Heading off to work, but I'll try to get you a step-by-step later today.

Since you asked me to write something so that people wouldn't think you're the only one writing here and creating spam - there you go. Though I think it's unnecessary and your posts about giveaways are awesome, not spammy at all. They don't need any more of a reaction than a warm thank you :)

Quote by Teknomancer

OK I'm also running in W10 so it should be installed under Program Files (x86)\Arc.

If it's not showing up in Control Panel (the real thing, not that useless POS called the Settings app), then you should be safe to straight up SHIFT-DEL the Arc program folder and reinstall.

As for the registry, you could launch REGEDT32.EXE and try going into HKEY CURRENT USER\Software\ and deleting the Cryptic and Perfect World Platform Client folders you should find there prior to launching the reinstall.

Of course if you're not comfortable hacking the registry, then DON'T. But if you choose to do what I listed above, make sure to reboot the PC before attempting the reinstall.

Is there any way to break this down into a number of little steps, complete with screenshots? Honestly, a lot of what you wrote reads like gibberish to me because I'm that untechnical.

Three new links, all available in first post.


http://venturebeat.com/2016/07/07/gamesbeat-giveaway-star-trek-online-temporal-agent-starter-packs/

http://raptr.com/store

http://holosuitemedia.com/tiefeedbackgiveaways2016/

You know I will be there! I can't wait to put all your surfing prowess to shame... Just kidding, I don't know how to surf.

Looking forward to the fleet getting together again Tomorrow/Today!!
Ill just be back from work in time to catch half of the events yay!

OK I'm also running in W10 so it should be installed under Program Files (x86)\Arc.

If it's not showing up in Control Panel (the real thing, not that useless POS called the Settings app), then you should be safe to straight up SHIFT-DEL the Arc program folder and reinstall.

As for the registry, you could launch REGEDT32.EXE and try going into HKEY CURRENT USER\Software\ and deleting the Cryptic and Perfect World Platform Client folders you should find there prior to launching the reinstall.

Of course if you're not comfortable hacking the registry, then DON'T. But if you choose to do what I listed above, make sure to reboot the PC before attempting the reinstall.

Apologies if the following has already been suggested. Have you tried running STO in windowed mode?

Do you know which directory the game was installed in? It's no guarantee due to the existence of the horror known as the Windows Registry, but you might try completely deleting the game directory and then downloading the game from scratch.

So I thought I would ask someone in STO chat through Neverwinter chat, assuming that both games still share chat. I did the same thing where I moved the Neverwinter start onto the desktop, patched for over a freakin' hour, and the game opened up in a very small window; I must have been running it with something else the last time I was in game. So I tried going to full-screen, and then *that* crashed Neverwinter! Makes me wonder if the problem is that I can't play any PWE game in full-screen. And of course neither of these games show up in the Uninstall panel, so. And Googling how to uninstall STO in Windows 10 gives me nothing.

Bah...

I'm reeling to bet you anything but it's not the ships that move through space but it is space that moves around us. When you learn how to manipulate that you can travel almost anywhere at any speed. Potentially also through time as well.

In fact I am talking about everything. Cars boats planes and even people

Any help on getting the game uninstalled? I'm running Windows 10. Thanks.