Re: soo now that the servers are still down..
Sitting here wondering why they have people with no experience dealing with the community lol. No ETA is ever a response you ever want to give in Technical Support or Customer Service it's basically saying we have no clue what were doing but we are working on it.
While I wait though I am working on my blog lol.
Having worked in technical support for 10 years, I can tell you that "we don't know when it will be fixed, but our people are working on it" is SOOOO much better than "it'll be fixed in 2 hours" and then completely missing that mark.
The reason? Either you can work on it for 2 hours and HOPE that it gets fixed correctly or you can work on it until it's done properly and however long it takes is however long it takes.